Warehouse Associate
We’re currently seeking the next Warehouse Associate to join our Facings family. As a Warehouse Associate, you’ll play an important role in supporting our sales team by providing accurate and efficient shipping and receiving tasks. This is a great opportunity for a team player who enjoys streamlining processes, and exceeding client expectations while adhering to high quality and safety standards.
About the company:
Founded in 1967, Facings of America is a premier importer and distributor of fine tile and stone. Named a 2023 Phoenix Business Journal Best Place to Work, our purpose is to create a meaningful place together. Developing our employees and passionately partnering with clients for successful project outcomes is our passion. As a growing organization, we offer our team the opportunity to do what they love every day, building a team of dedicated industry experts with a solution-minded approach.
As the Warehouse Associate, you’ll get to:
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MANAGE THE CUSTOMER SERVICE WINDOW
Ensure the Facings customer experience is always prioritized over competing daily responsibilities by attending to the customer service window before all other tasks. Manage and exceed customer expectations by consistently implementing Facings accuracy and quality assurance best practices in shipping and receiving processes.
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SUPPORT SALES ASSOCIATES
Support sales associates by filling and shipping sample requests on demand. Ensure sample deliveries are completed as needed.
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SHIP PRODUCT
Guarantee accuracy and quality by systematically performing reverse physical counts, taking physical documentation photos, and entering accurate order location delivery data into relevant computer systems.
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RECEIVE PRODUCT
Strategically move storage of off-loaded product for convenient retrieval by customers and/or vendors. Conduct accurate inventory counts and inspect all imports for quality assurance. Check-in and put away containers within 24 hours of receipt.
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MAINTAINING INVENTORY
Maintain an adequate packing materials inventory. Pack out orders within 24 hours. Streamline order fulfillment and decrease costs by consolidating incoming shipments.
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SAFETY & CLEANLINESS
Maintain a clean and safe work environment by consistently practicing safety protocols including wearing proper safety apparel, properly handling of heavy goods, observing safe pedestrian practices and properly handling/maintaining heavy machinery.
As a recap, in this role, you’ll get to:
- Be a part of a supportive, fun-loving team while promoting the Facings brand
- Establish and maintain a safe and clean working warehouse environment
- Provide exemplary leadership to the warehouse team
- Support the sales team
- Manage product inventory and optimize warehouse organization
We’re looking for people who are:
- Personally Accountable - you take responsibility for your actions and do what you say you will do
- Problem Solvers - you successfully define, analyze, and diagnose key components of a problem to formulate a creative solution
- Excellent at managing time and priorities - you prioritize and complete tasks to deliver results within allotted time frames
- People Oriented - you can effectively communicate and build rapport with all kinds of people
- Dedicated to excellence and high performance - you possess a strong desire to do your best, and continue to seek new ways to improve
- Coachable - you are humble, understand your strengths and weaknesses, and are able to translate feedback into action
These are the skills and background you’ll bring with you:
- High school degree or equivalent
- Minimum of 2 years warehouse experience is desirable
- Ability to lift 30+ pounds
- Forklift certification
- Basic math skills
- Comprehend technical information not limited to shipping paperwork, product specifications and architectural drawings to assist with shipping
- Ability to use Microsoft Word and Excel and other basic computer systems as needed
- Possess and maintain a valid Arizona driver’s license
In exchange for your contribution to the team, you can expect to receive:
- Bonus incentive plans
- Personalized paid time off
- Paid holidays
- Paid volunteer time
- Professional development reimbursement
- Contributions to medical and dental coverage
- Access to our 401-K Program
- Corporate gym membership
- Corporate rideshare program
- Auto mileage reimbursement
- Company provided lunches
- Employee discounts on product
After you have had a chance to research our company and think about the impact of this role, and if you think it might be a good fit, please proceed and apply. If you're really excited about this position, please feel free to send us an email, video, packet of information, or whatever you feel will best demonstrate why you are a great fit for the Warehouse Associate role, how you would make an impact, and what specifically you bring to the table that will enable Facings of America to better serve our stakeholder community.
We are an Equal Opportunity Employer.